Adobe Employee Use Only
How to Contact the ATS Service Desk
Support is available 24 x 7
To
contact the Service Desk:
Chat - Users
can contact ATS Service Desk via chat using Service Desk Chat
Portal
Call - Call details as published below.
Non-urgent Issues:
Email - Users can
contact ATS Service Desk via email by sending an email to servicedesk@adobe.com
For Service Desk phone numbers, refer to the information below.
|
User Location
|
External Phone Numbers
|
|
North America |
(408) 536-4357 or (800) 866-8006 |
|
Japan |
+81(3)5740-1249 |
|
EMEA |
+353 (1) 242 6767 |
|
India |
+91 (120) 6137500 or 1800 208 9444 |
|
Asia Pacific |
Call your local office and enter/ask for ext. 6-4357 |
To contact the Service Desk remotely, please call the nearest office number and
dial extension 64357 or ask the operator to connect to 64357.
* Issues that require escalation (i.e. cannot initially be resolved by the
Service Desk) will be managed by the appropriate IT group during normal
business hours.
If you have questions or feedback on the support you receive, please
contact Service Desk Leadership team.